Contacts and payment help
Support email, phone and instructions for Telegram Stars payments.
- Payment method
- Telegram Stars invoice, currency XTR
- Service type
- Remote digital services
- Delivery
- Instant digital activation
How payment works
The customer sees CherryX prices and an approximate USD equivalent on the website, then confirms the final invoice in Telegram Stars inside Telegram.
- Choose a package or balance top-up on the website or in the bot.
- Open the Telegram bot and confirm the official Stars invoice.
- After successful payment, CherryX records the payment and activates the package or balance.
- If there is no website account yet, the bot asks for email and helps create access.
Sell your digital works in CherryX
Publish previews, set free or paid access, share a public listing and track views, sales, downloads and CherryX earnings from your account.
Contacts
- Email: cherryxdigital@gmail.com.
- Phone: +380 (96) 363-59-05.
- Support is provided remotely for account, Telegram Stars payment and access questions.
How Telegram Stars payment works
- Choose a package or top-up on the website or in the Telegram bot.
- Confirm the official Telegram Stars invoice in Telegram.
- After successful payment, CherryX activates the package or credits balance to the linked website account.
- If there is no website account yet, the bot asks for email and helps create access.
What to send support
For faster help, include Telegram username or ID, website email, payment time, package or Stars amount and a screenshot of the invoice or successful payment.
Marketplace support
For listing moderation, paid work delivery, sales balance, buyer access or public link questions, contact support and include the listing link, account email and purchase or sale details.
- Open marketplace: /community/.
- Publish work: /community/publish/.
- Manage your listings: /community/my/.
Balance transfer and withdrawal support
For CherryX balance transfers or withdrawal requests, contact support and include your website email and Telegram ID or username if the account is linked.
- Email: cherryxdigital@gmail.com.
- Phone: +380 (96) 363-59-05.
- Support can review available balance, transfer history and pending withdrawal requests.
Support contacts
- Email: cherryxdigital@gmail.com
- Phone: +380 (96) 363-59-05
- Services are provided remotely; support is available by email and phone.
- For payment help, send Telegram username or ID, website email, package or Stars amount and payment time.